What term describes appropriately meeting resistance and adapting to the interviewee's behavior, by meeting resistance with reflection rather than confrontation?

What term describes appropriately meeting resistance and adapting to the interviewee's behavior, by meeting resistance with reflection rather than confrontation?

• A. Adaption
• B. Empathy
• C. Evocation
• D. Reciprocity

Answer: (A)

Adjusting your approach in response to resistance by using reflective responses is the idea behind adaptation. When someone pushes back, you meet that resistance with reflection—acknowledging and mirroring their concerns rather than arguing—so the conversation stays collaborative. This flexibility to tune your strategy to the other person's behavior is what Adaption describes. Empathy centers on understanding feelings, evocation on drawing out change talk, and reciprocity on mutual give-and-take, but none capture the specific action of handling resistance through reflective engagement as clearly.

Adjusting your approach in response to resistance by using reflective responses is the idea behind adaptation. When someone pushes back, you meet that resistance with reflection—acknowledging and mirroring their concerns rather than arguing—so the conversation stays collaborative. This flexibility to tune your strategy to the other person's behavior is what Adaption describes. Empathy centers on understanding feelings, evocation on drawing out change talk, and reciprocity on mutual give-and-take, but none capture the specific action of handling resistance through reflective engagement as clearly.